How long will my parcel take to come?
UK delivery is by courier service, standard or registered post depending on size and value of order. All fabrics have to be cut for each order which does take time and despatch is normally within 3 working days (Monday to Friday) from the receipt of your order. However, when we have just sent out a new catalogue, delivery times can be longer so please allow up to 5 working days for despatch.
If your order is urgent please state on the order or give us a call if you have already placed it and we will do what we can to speed it up.
All schedules are also subject to item availability. In some instances where a fabric has gone out of stock and we are waiting for an imminent delivery we will hold back your order for up to 5 working days.
Parcels are sent out Royal Mail 24 and Parcelforce 48. Once your order has despatched your parcel should arrive with you within 1 - 3 working days depending on the courier and where you live, they can take a bit longer to get to the Outer Hebrides for example. We are sorry but presently we are unable to specify the time of day for the delivery.
In very rare circumstances, for example when a parcel has been re-routed please allow up to 14 days for the delivery of your order from the despatch date.