We’re happy to send our fabrics and patterns all over the world. Please read the information below before placing an international order.
Import charges
Please assume your order will be charged import VAT (or your local equivalent, such as GST or sales tax) and import fees when it arrives. Depending on your country, these can include:
- Import taxes, such as VAT, GST or sales tax
- Customs duty, depending on the type of goods
- A handling or clearance fee charged by your local postal service or courier
These charges are set by your country’s customs authority, not by Croft Mill, and are collected by the delivery company before or on delivery.
Our postage prices cover delivery only and do not include any import charges. Paying these charges is the customer’s responsibility.
How much will I pay?
We can’t tell you the exact amount, as rates, rules and thresholds vary from country to country and change from time to time. Fabrics are more likely to attract duty than paper patterns and books. For the most accurate information, please check your local customs or postal service website before ordering.
Refused or uncollected parcels
If you choose not to pay the import charges, your parcel will be returned to us. Once it arrives back with us, we’ll refund the cost of the goods, minus the original postage and any return costs or charges we are billed.
Refunds
We’re unable to refund import taxes, duties or handling fees, as these are paid to your local customs authority and delivery company, not to us.
Questions?
If you’re unsure about anything, please get in touch before ordering and we’ll be happy to help.
The most recent & up to date shipping prices are in the drop down menu in the basket - these may differ*
|
Europe |
Price |
| Austria | £14.95 |
| Belgium | £12.95 |
| Croatia | £14.95 |
| Cyprus | £30.00 |
| Czech Republic | £16.95 |
| Denmark | £12.95 |
| Estonia | £30.00 |
| Falkland islands | £35.00 |
| Faroe islands | £30.00 |
| Finland | £30.00 |
| France | £18.95 |
| Germany | £13.95 |
| Greece | £30.00 |
| Hungary | £30.00 |
| Iceland | £40.00 |
| Italy | £15.95 |
| Latvia | £30.00 |
| Lithuania | £30.00 |
| Luxembourg | £17.95 |
| Malta | £30.00 |
| Netherlands | £17.50 |
| Poland | £30.00 |
| Portugal | £15.95 |
| Romania | £30.00 |
| Spain | £18.95 |
| Sweden | £18.95 |
| Switzerland | £30.00 |
| The price for the destinations listed above is for parcels up to 30 kg and 150 cm in length. This excludes some fabric on the roll. A separate quote can be given for this on request. | |
| Guernsey | £6.95 |
| Jersey | £6.95 |
| Republic of Ireland | £19.95 |
|
Rest of World |
Price |
| Australia | £40.00 |
| Bahrain | £40.00 |
| Canada | £35.00 |
| Hong Kong | £40.00 |
| India | £40.00 |
| Indonesia | £35.00 |
| Iraq | £35.00 |
| Israel | £30.00 |
| Japan | £40.00 |
| Kuwait | £45.00 |
| Malaysia | £35.00 |
| Mexico | £40.00 |
| Monaco | £21.95 |
| New Zealand | £40.00 |
| Norway | £30.00 |
| Oman | £30.00 |
| Qatar | £40.00 |
| Saudi Arabia | £45.00 |
| Singapore | £40.00 |
| South Africa | £40.00 |
| Thailand | £40.00 |
| United Arab Emirates | £45.00 |
| USA | £35.00 |
| The prices above are for parcels up to 2KG. We will contact you to advise the price if the weight exceeds this. If it is not acceptable a full refund will be given. | |
| You can select all of these countries in our shipping section when you place an order online. | |
