Other Questions
Are you on social media?
Are you on social media?
Yes we are, we love keeping contact with you onInstagram,FacebookandTwitter and sharing our products with you onPinterest. You will also find product videos and reviews over on ourYouTube channel. Social media is a great way for you to find out about our latest products, newest offers and any fabulous giveaways we run.
Do you have a newsletter/subscription service?
Do you have a newsletter/subscription service?
Yes, you can sign up to this anytime here. When you register for an account, you can also choose to sign up for our free newsletter which will include our latest promotions, discounts and offers.
I loved your catalogues – do you still send them out?
I loved your catalogues – do you still send them out?
We're so glad to hear you loved our catalogues! Presently this is on hold due to cost restrictions, but don't worry! The humour and charm you enjoyed in our catalogues can still be found in our product descriptions,blog posts, and social media presence. We invite you to explore our online content and continue enjoying what makes our brand special.
How do I know my personal information is secure?
How do I know my personal information is secure?
Your privacy is essential to us. We use secure encryption and adhere to strict privacy policies to ensure your information is protected. Read our privacy policy for more details.
Are you VAT Registered?
Are you VAT Registered?
Yes we are, our number is 998 448 440.
I’ve never shopped with you before- do I have to register?
I’ve never shopped with you before- do I have to register?
You can check out as a guest without registering, but we highly recommend becoming a registered customer. By registering, you'll stay in the loop with our latest news and offers, and you'll also have access to your purchase history. It's a fantastic way to enhance your shopping experience with us.
I can’t remember by password how do I log in?
I can’t remember by password how do I log in?
If you forget your password, just enter your email address in the box and click 'forgotten password.' You'll be asked to confirm your email, and then a link to reset your password will be sent to that address. Click the link, return to our website, and enter your new password.
How can I change my account / user details?
How can I change my account / user details?
If you need to change anything in your Croft Mill account, just click 'Account' at the top of the page. You can edit your address, wish lists, password, and see past orders. If you run into any problems, just call our customer service team.
How can I see your latest products?
How can I see your latest products?
You can easily discover our latest products by visiting the NEW IN, section on our website, which we regularly update with fresh arrivals. Additionally, within various product categories, you have the option to filter by 'Newest Listed.' This way, you can quickly see all the lovely new items first. Happy browsing!
Do you offer discounts for bulk/wholesale purchases?
Do you offer discounts for bulk/wholesale purchases?
Yes, we offer discounts for bulk purchases on select items. Please contact our sales team for more details on qualifying orders.
